📬 Contact Us

We’re here to help!

Have a question about your order, our products, or our policies? Reach out to us using the options below – we aim to respond within 24–48 hours on business days.

📧 Email Support

For all general inquiries, order issues, or return requests:

✉️ contact@airfolk.com

Please include your order number (if applicable) for faster assistance.

📦 Order & Product Questions

Before contacting us, check out our helpful pages:

• Return & Refund Policy

• Terms of Service

• Privacy Policy

• Size Guide (if relevant)

🕒 Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (CET)
Closed on weekends and public holidays.

📍 Business Information

Airfolk

Simon Joseph
Joseph Online Shop
c/o MDC Management#900
Welserstraße 3
87463 Dietmannsried
Germany

VAT ID: [Insert VAT number if applicable]

🔐 Data Privacy

Your message and data are processed securely. Learn more in our Privacy Policy.